Snapshot Insights,
While some major insurance companies are investing aggressively in AI, most insurers are moving slowly, unsure how best to deploy these technologies. In our 2018 AI survey, only 51% of insurance executives said that AI technologies were extremely or very important to their company’s success today, which was lower than for any other industry.
However, making the transition to an AI future is no longer optional. AI is combining with three trends that are changing the face of the industry: an explosion of data, the entrance of nontraditional competitors and the rise of ecosystems. Rather than a technology issue, AI will become central to business strategy, encompassing both the products offered and the customer experience delivered.
Insurers need to pick up the pace of investment in AI or they will be left behind. In this process, they can benefit by considering the guidelines covered in this white paper.
The “Egen Pensjonskonto” (Own Pension Account) reform is a major leap towards individualization of the Norwegian pension system. This is the first paper in a series of three exploring what the reform means for the pension industry and individuals.
In our global assessment of 100 business chatbots, we’ve identified the key elements for insurers to incorporate into these systems. Find out what they are.
Although finance and actuary are the two most obvious areas affected by IFRS 17, they are not the only ones. For insurers wanting to keep up, it's high-time to start a comprehensive financial transformation program.
How do you keep up with today’s consumers? Through well-thought-out digital transformation. However, investments too often focus on the front-end experience instead of having a cross-section approach.
Many insurers are setting up ventures in parallel to their traditional business. Here are some lessons we’ve acquired by helping our clients establish winning ventures.
Insurtech firms have caused an upheaval in the insurance industry. It's about time for insurance incumbents to take a fresh look at how to apply new digital capabilities.
Do you know the three megatrends affecting consumer-facing companies? Learn about system convergence, self-service and zero-UI.
Explore a new framework that lets insurers assess their digital maturity, identify how best to move ahead, and gain insight into the practices of industry digital leaders to guide their own efforts.