The HR of Tomorrow through Strategic Outsourcing

Global businesses are experiencing major disruptions driven by digitalization, and the HR departments are at the front line. What will HR of the future look like? Will operational tasks to be taken over by robots? How can outsourcing of HR processes empower a more strategic approach? Download our whitepaper with a focus on HR in the Nordics.

Hans Hasselgren
Hans Hasselgren,

A McKinsey survey pinpoints that HR departments still use up to 60 percent of their time on transactional and operational tasks. What will happen when HR steps out of its traditional silo and embraces a more strategic role? How can new technologies pave the way for that change?

Tech is certainly on HR managers’ agenda; according to a global PwC survey on Human Resources Technology, 74 percent of the respondents intend to increase the investments in technology and 79 percent plan to use artificial intelligence for HR processes by 2022. Smart technology that improves and digitalizes the hiring process, is the most important investment area. 

This whitepaper outlines HR’s new role as a value driver at the center of the business. It explores the potential for automation in HR, the use of data, gamification and AI, the advantages to be expected from outsourcing of processes, and why change management is such an essential factor. It also introduces Cognizant’s Global Center of Excellence for HR situated in Norway.

Related Publications

Cloud eBook: Potential, pitfalls and best practices in the Nordics

Whether it’s migrating the entire core infrastructure to one or more cloud service providers, aka hyperscalers, or just simplifying a handful of processes using Software as a Service (SaaS) tools, the cloud represents the digital future. The pandemic has accelerated the ongoing cloud adoption and during 2021, 51% of Nordic organizations are predicted to reach IDC’s highest level of cloud maturity.

Crafting the Modern Manufacturing Enterprise

To get ahead in the industrial space amid the prolonged pandemic, manufacturers must embrace holistic agility and resilience, and democratize access to applications and data. This whitepaper provides a roadmap ahead.

e-Book: Covid-19, a Manufacturing Wakeup Call

Covid-19 served as a wake-up call to manufacturers – one that has accelerated the need for digitalization. To find out what technology investments will propel manufacturers forward, we conducted ESI ThoughtLab. Learn more in our e-Book.

eBook: AI in Large Nordic Enterprises

Artificial intelligence is a broad field that holds a great potential. It already impacts how businesses operate across industries. In this guide, we put AI in a Nordic context on basis of 975 leaders’ AI insights.

What Does it Take to Lead in Digital Times?

Digitalization, upstart competitors, the need for breakneck speed and agility, and an increasingly diverse and demanding workforce require more from leaders than what most can offer. Check out our new survey with 4,394 global leaders.

Artificial Intelligence in Financial Services

AI is moving beyond experimentation to become a competitive differentiator in financial services – delivering a hyper-personalized customer experience, improving decision-making and boosting operational efficiency, our recent primary research reveals.