Process automation is vital to banking’s future; 90% of the 302 industry leaders in our study appear convinced that process automation is either important or critical to their business. Yet many are struggling to move beyond early proofs of concept. Why is that?
Financial institutions (FIs) already have a number of proven automation adoption strategies at their disposal, from increasing cross-functional collaboration and execution, to achieving “quick wins” via automation of small (but painful) tasks. But why is adoption of automation so slow for a capability deemed so critical?
Our findings reveal five major factors behind the slowness:
The good news is that all of these challenges are solvable. What’s critical to moving forward, is an understanding that automation is not a silver bullet. Instead, FIs must view automation as a vital component of an overall digital business strategy that over time will include cognitive computing, human-centric design, the Internet of Things (IoT) and blockchain in the mix. Download the report below to find out more.
Whether it’s migrating the entire core infrastructure to one or more cloud service providers, aka hyperscalers, or just simplifying a handful of processes using Software as a Service (SaaS) tools, the cloud represents the digital future. The pandemic has accelerated the ongoing cloud adoption and during 2021, 51% of Nordic organizations are predicted to reach IDC’s highest level of cloud maturity.
Adopting a microservices architecture style? Learn how to avoid implementation challenges and even failures in this whitepaper.
Artificial intelligence is a broad field that holds a great potential. It already impacts how businesses operate across industries. In this guide, we put AI in a Nordic context on basis of 975 leaders’ AI insights.
Global businesses are experiencing major disruptions driven by digitalization, and the HR departments are at the front line. What will HR of the future look like? Will operational tasks to be taken over by robots? How can outsourcing of HR processes empower a more strategic approach? Download our whitepaper with a focus on HR in the Nordics.
Responding to changing customer expectations, higher operating costs, new technology and an evolving regulatory landscape, Financial Services organisations now also face the uniquely challenging environment created by COVID-19.
Digitalization, upstart competitors, the need for breakneck speed and agility, and an increasingly diverse and demanding workforce require more from leaders than what most can offer. Check out our new survey with 4,394 global leaders.
AI is moving beyond experimentation to become a competitive differentiator in financial services – delivering a hyper-personalized customer experience, improving decision-making and boosting operational efficiency, our recent primary research reveals.
How do you keep up with today’s consumers? Through well-thought-out digital transformation. However, investments too often focus on the front-end experience instead of having a cross-section approach.
