Humans and Machines: Planning for Our AI-Augmented Future
With human workers at all levels increasingly collaborating with intelligent machines, here’s how organizations can develop the new disciplines needed to optimize the capabilities of both.
Every forward-looking business work hard to keep up with changing customer preferences and channels to market. A classic struggle is dealing with legacy systems: the old hardware, software and infrastructure that can hold companies back in their quests to digitize.
You can’t easily decommission all these systems or switch them off because often they’ll be home to business-critical processes: payroll, ERP, logistics, HR and supply-chain management systems, for example. And then there are budget, inertia and macro factors to deal with.
However, a faster IT, the capacity to change course, a better user experience and a stable platform for compliance can't be achieved without an agile IT backbone. Upgrading the core can be disruptive in the short-term and it might mean that there is some change in service level availability, the way services look and behave, and how people log on. But modernization is the basis for innovation, flexibility, new services, security, compliance and much more.
In this interactive journey through the topic we want to suggest ways in which strengthening your core by futureproofing core applications and infrastructure and pursuing a theme of Simplify-Modernize-Secure will provide the basis of future flexibility and agility.