Automation is poised to transform an industry where many employees perform repetitive, mundane tasks using structured data. While RPA can be a great way to start the process automation journey, insurers that want to achieve scale and benefits require a strategy that analyzes end-to-end processes and determines how they can best be optimized using a wide array of new automation technologies.
Intelligent process automation (IPA) enhances software bots with cognitive technologies that mimic human perception and judgement. These include artificial intelligence (AI), machine learning (ML, a more advanced type of AI in which a computer improves its performance without being explicitly programmed to do so) and automated case management. These solutions can automate a wider range of activities and result in greater cost reductions than bots alone. IPA also offers a wide range of other benefits, including improved efficiency, quality, compliance and customer experience.
This white paper explores how insureras can accelerate their automation initiatives and better quantify benefits, suggests an automation strategy, and includes examples and case studies.
Whether it’s migrating the entire core infrastructure to one or more cloud service providers, aka hyperscalers, or just simplifying a handful of processes using Software as a Service (SaaS) tools, the cloud represents the digital future. The pandemic has accelerated the ongoing cloud adoption and during 2021, 51% of Nordic organizations are predicted to reach IDC’s highest level of cloud maturity.
Adopting a microservices architecture style? Learn how to avoid implementation challenges and even failures in this whitepaper.
Artificial intelligence is a broad field that holds a great potential. It already impacts how businesses operate across industries. In this guide, we put AI in a Nordic context on basis of 975 leaders’ AI insights.
Global businesses are experiencing major disruptions driven by digitalization, and the HR departments are at the front line. What will HR of the future look like? Will operational tasks to be taken over by robots? How can outsourcing of HR processes empower a more strategic approach? Download our whitepaper with a focus on HR in the Nordics.
Digitalization, upstart competitors, the need for breakneck speed and agility, and an increasingly diverse and demanding workforce require more from leaders than what most can offer. Check out our new survey with 4,394 global leaders.
Moving to more responsive, AI enabled architectures that accelerate data management and deliver insights, will help insurers drive business performance.
The “Egen Pensjonskonto” (Own Pension Account) reform is a major leap towards individualization of the Norwegian pension system. This is the first paper in a series of three exploring what the reform means for the pension industry and individuals.
In our global assessment of 100 business chatbots, we’ve identified the key elements for insurers to incorporate into these systems. Find out what they are.
