Ulrika Mann,
How do you ensure a safe transition when outsourcing your HR processes? Cognizant’s expert Anne Maibauer is called on when companies want guidance on how to improve existing HR processes or when starting new solutions and projects.
Edwin Creyghton,
Managing 20 legacy technologies and 150-plus applications, with a low degree of integration, caused this global telecom operator both cost and productivity issues. Learn how Cognizant helped to automate 90% of service requests, increase customer satisfaction, and cut costs.
Oliver Bernau,
Delivering lasting business impact using AI? Based on experience from AI projects across the globe, Huw Kwon, Global Head of Artificial Intelligence at Cognizant, outlines five important steps to industrialize AI.
Hans Hasselgren,
The coronavirus is pushing finance departments to address unprecedented levels of operational chaos and cash-flow uncertainty. This requires new ways of working and increased digitalization. Here’s how to get started.
Ingrid Finnson,
In the HR department of the future, people will only work with the most rewarding parts of the HR area. The rest will be handled by robots. How to get there? Get rid of the data silos first.
Kim Leandersson,
A software company gains a 360-degree customer view, fueled by machine learning and predictive analytics, to feed renewals and additional sales. The customer churn algorithm now predicts at 80% accuracy.
Ulrika Mann,
IoT initiatives offer enormous opportunities for companies to adapt and remain resilient in a rapidly evolving operating environment, like the one we are currently experiencing. However, many IoT initiatives are trapped in the innovation basement, while it should really be an enterprise matter. Learn more in this whitepaper.
Ulrika Mann,
This telecom player wanted to increase revenues by improving sales team productivity and increasing the speed and accuracy of its quoting process. Thanks to IPA, the company now experiences a 90% reduction in average handling time for customer quotes.
Torgeir Brovold,
Torgeir Brovold, Head of the Energy Sector at Cognizant Norway, recently hosted a session at the digital Smartgrid conference. The focus was on digitalization of the energy industry and obstacles and opportunities linked to turning available data into valuable insights. Here are some of the matters discussed.
Erik Dingvall,
Be it in banking, insurance or any other industry, the pressure on improving the customer experience is immense. How can an organization engage more closely with consumers and become more responsive to their needs? By using data strategically through AI and ML (machine learning). Cognizant’s Erik Dingvall, Director of AI & Analytics, explains why the data foundation is essential in becoming truly digital.
