Learn to infuse human insights into your digital solutions

Learn to infuse human insights into your digital solutions

Ulrika Mann

Ulrika Mann,

Succeeding in the digital economy means balancing new technologies with a deep understanding of human wants and needs. What if you could step out of your everyday environment to work shoulder to shoulder with experts to blueprint, prototype, and build better digital experiences for the future? The Collaboratory is a dedicated, creative space where this scenario becomes a reality.

Read more >
How to create offerings that really matter to end-customers

How to create offerings that really matter to end-customers

Ulrika Mann

Ulrika Mann,

What if you could find your customer’s silent triggers, the ones that aren’t visible through analysis of vast amounts of data? When combining thin data (Big data) and thick data (the human context), you get insights with greater clarity, certainty and actionability – and can create an offering that really matters to your end-customers.

Read more >
Join event on Human-Driven Innovation in Tech

Join event on Human-Driven Innovation in Tech

Ulrika Mann

Ulrika Mann,

How did some of the world’s best-known brands reinvent themselves by understanding the customers? How can companies apply more in-depth insights to design and leverage future customer journeys? It’s all about looking beyond what people say to understand what they truly think – and the intersection between humans and tech is where the magic happens.

Read more >
Here are the critical factors of successful BaaS

Here are the critical factors of successful BaaS

Ulrika Mann

Ulrika Mann,

Traditionally, banks have owned end-to-end service delivery by tightly integrating experience, processes and products. However, this approach is under attack from all sides. Consumer-centric, born-digital fintech firms are competing directly for customers by providing superior user experiences, enabled by accessing application services and data across financial services providers. 

Read more >
How BaaS will keep banks digitally relevant

How BaaS will keep banks digitally relevant

Ulrika Mann

Ulrika Mann,

To contend with insurgent competitors, regulatory mandates and demanding consumer requirements, banks must embrace open APIs. Why? Open APIs enable them to plug-and-play in the digital business ecosystem and reinforce their value proposition amid escalating share-of-wallet challenges.

Read more >
Why IoT analytics are a manufacturer’s most important tool

Why IoT analytics are a manufacturer’s most important tool

Ulrika Mann

Ulrika Mann,

The increasing adoption of the Internet of Things (IoT) is presenting manufacturers with tremendous business opportunities. By using readily available computations of vast amounts of data, a manufacturer can leverage analytics to generate real-time insights to understand the needs of end consumers and product performance under a myriad of operating conditions. 

Read more >
Why the insurance industry can’t risk overlooking AI

Why the insurance industry can’t risk overlooking AI

Ulrika Mann

Ulrika Mann,

During the past five years, industrial use of artificial intelligence (AI) has risen exponentially across industries. Companies such as IBM, Apple, Toyota, and Fidelity have demonstrated an interest and appetite for deep research and innovation by introducing AI platforms and solutions for customers, partners, and employees. For instance, Toyota’s websites use AI to perform sophisticated, real-time reasoning to ensure feasibility or availability of the exact combination of options chosen by a consumer to design a specific vehicle.

Read more >
13 actions for digital transformation in retail

13 actions for digital transformation in retail

Ulrika Mann

Ulrika Mann,

The behaviors and expectations of today’s consumers are rapidly evolving under the influence of digital and mobile technologies; as a result, retail growth and profits are quickly shifting to digital commerce. These changes require retail industry decision makers to acquire real-time situational awareness, new digital strategies and a digital mindset around business transformation.

Read more >
Have you plugged into the smart product economy?

Have you plugged into the smart product economy?

Ulrika Mann

Ulrika Mann,

If you want to be part of the smart product economy, you need to take a completely new approach to product development; every single node in your value chain needs to be re-thought. We call this “informed manufacturing”. It begins with a human-centered approach to product and experience design, widely known as design thinking, and includes 3 main challenges you must address.

Read more >