Why the insurance industry can’t risk overlooking AI
  • Artificial Intelligence, 
  • Insurance

Why the insurance industry can’t risk overlooking AI

Ulrika Mann

Ulrika Mann,

During the past five years, industrial use of artificial intelligence (AI) has risen exponentially across industries. Companies such as IBM, Apple, Toyota, and Fidelity have demonstrated an interest and appetite for deep research and innovation by introducing AI platforms and solutions for customers, partners, and employees. For instance, Toyota’s websites use AI to perform sophisticated, real-time reasoning to ensure feasibility or availability of the exact combination of options chosen by a consumer to design a specific vehicle.

Read more >
13 actions for digital transformation in retail
  • Retail

13 actions for digital transformation in retail

Ulrika Mann

Ulrika Mann,

The behaviors and expectations of today’s consumers are rapidly evolving under the influence of digital and mobile technologies; as a result, retail growth and profits are quickly shifting to digital commerce. These changes require retail industry decision makers to acquire real-time situational awareness, new digital strategies and a digital mindset around business transformation.

Read more >
Have you plugged into the smart product economy?
  • Internet of Things, 
  • Manufacturing

Have you plugged into the smart product economy?

Ulrika Mann

Ulrika Mann,

If you want to be part of the smart product economy, you need to take a completely new approach to product development; every single node in your value chain needs to be re-thought. We call this “informed manufacturing”. It begins with a human-centered approach to product and experience design, widely known as design thinking, and includes 3 main challenges you must address.

Read more >
The Future of Money: Use digitization to enhance the customer relationship
  • Banking and Finance, 
  • Insurance

The Future of Money: Use digitization to enhance the customer relationship

Ulrika Mann

Ulrika Mann,

Money matters cause a lot of stress to people, but are financial service providers really addressing their issues? What strategies and innovations are needed when customer relationships move out from the office and into the mobile? Welcome to a turbulent era within banking, an era with great opportunities and where digital can be a way to enhance the human perspective. 

Read more >