How you say you would use Shared Services
  • Automation, 
  • Business Process, 
  • Insight, Strategy & Design, 
  • Communications, 
  • Insurance

How you say you would use Shared Services

Ingrid Finnson

Ingrid Finnson,

During last week's business breakfast about Shared Services, we asked you in the audience some questions in our survey.

Almost everybody who participated in the survey are using Shared Services in some form today (24 Yes against 4 No).

And it turns out almost everybody who participated will consider using a Shared Service Center shared with other companies (9 Yes, 11 To Some Extend, and only 4 No)

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The Guests' Views on Shared Services from our Latest Business Breakfast
  • Automation, 
  • Business Process, 
  • Communications, 
  • Insurance

The Guests' Views on Shared Services from our Latest Business Breakfast

Ingrid Finnson

Ingrid Finnson,

Our latest business breakfast about True Customer Experience through Next Generation Shared Services we learnt that it´s all about people, efficiency and quality to achieve improved customer satisfaction. Experiences were exchanged between Storebrand, Swedbank and Telia Company on how to build and manage best-in-class next generation shared services with better customer service, customer experience and real cost savings as the result.

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Acupuncture for businesses? Yes!
  • Healthcare, 
  • Insurance

Acupuncture for businesses? Yes!

Ingrid Finnson

Ingrid Finnson,

The discipline of acupuncture goes back 5000 years and is based on the belief that a set of accurately placed pinpoint treatments can impact the entire body. Similarly, we believe organizations can relieve operational stress that builds up at critical process connections by identifying and isolating processes (or sub-processes) that are materially connected to other important activities and applying precise doses of digital change.

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Get you Arms around the Smart Product Economy
  • Internet of Things, 
  • Business Process, 
  • Automation

Get you Arms around the Smart Product Economy

Ingrid Hesser

Ingrid Hesser,

Making products smart can deliver game-changing innovation, enriched customer experiences and new, across-the board levels of efficiency. From R&D and manufacturing, through distribution and after-sales support, product data is changing how products are built, sold and cared for. Our latest research reveals practical steps business leaders can take to benefit from this quickly intensifying and accelerating trends.

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Key Takeaways from Avanza, Siemens and Cognizant on Automation Snapshot Breakfast
  • Automation, 
  • Insight, Strategy & Design, 
  • Robotics

Key Takeaways from Avanza, Siemens and Cognizant on Automation Snapshot Breakfast

Ingrid Finnson

Ingrid Finnson,

At the latest Cognizant Snapshot Breakfast about Automation as a Driver for Skills and Agility our experts shared their experiences and predictions on the use of modern automation and digitalization for better customer experience. In the video the speakers, Annika Saramies, CEO at Avanza Pension, Mats Friberg, VP & MD for Nordic Operation at Siemens Industry Software AB and Bart van der Mark, AVP for Intelligent Automation Europe at Cognizant share their takeaways and best advice.

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Snapshots About Automation From Different Industries
  • Insight, Strategy & Design, 
  • Automation, 
  • Business Process, 
  • Robotics

Snapshots About Automation From Different Industries

Ingrid Finnson

Ingrid Finnson,

Experiences were exchanged at the Cognizant Snapshot Breakfast about Automation as a Driver for Skills and Agility from different perspectives and industries like Avanza Pension, Siemens and Cognizant – all with automation and digitalization as drivers for best customer experience. See the video to hear what the guests had to say.

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