- Banking and Finance
How GDPR can amplify customer-centricity
Ready for GDPR? Ideally, financial services institutions should not simply think about GDPR as a compliance exercise, but also how they can best ensure world-class customer service in the light of it. This is one of the messages in Data Governance, Customer-Centricity, and the GDPR, an Executive Brief from IDC Financial Insights, published in 2016 and sponsored by Cognizant and Informatica.