What new business models are emerging for insurers? How can they increase end-customer engagement? How can tech be used to optimize costs and predict risks?
AI, IoT, robotics, data, algorithms and analytics will put an end to the insurance business as we know it. Here, we share our key findings from helping insurance clients all over the world to transform operations, handle risks and thrive in the new era.
What does the “Egen Pensjonskonto” reform mean for the pension industry? Download this paper to find out.
A Salesforce-based solution is improving this firm’s relationship with independent brokers, by providing a consistent and coherent window into its processes. Both user experience and quality have changed to the better.
Challenged by disruptive players and ever-increasing customer demands, banking, finance and insurance companies are looking for new ways to quickly adapt. However, an infrastructure full of technical debt is holding back innovation. How can AI and analytics help these big companies break free?
As European businesses assess the wreckage of the pandemic, the region seems more ready than ever to grasp the opportunities offered by digital tools and techniques and their role in the future of work, according to our recent Work Ahead study.
How are Cognizant helping Nordic organizations improve business, increase efficiency and reduce costs with the help of data and artificial intelligence? Learn from these companies that have embarked on their AI journey.
Accounts payable processes are excellent candidates for automation. Reengineered processes, combined with AI and intelligent automation, can minimize costs, create efficiencies and improve compliance. These are the three key levers needed to succeed.
Global businesses are experiencing major disruptions driven by digitalization, and the HR departments are at the front line. What will HR of the future look like? Will operational tasks to be taken over by robots? How can outsourcing of HR processes empower a more strategic approach? Download our whitepaper with a focus on HR in the Nordics.
Often overlooked, the O2C cycle is an opportunity to reduce costs and working capital requirements. We explain how AI can be infused in the cycle to enable better decisions, drive automation, and reduce exceptions.
The rise of digital finance capabilities enables finance and accounting (F&A) data to be leveraged in new, valuable ways. Levers like smart analytics, intelligent automation, and experience design can realize real-time enhancement of company-wide operations and smoother execution of business strategies. Learn the essential steps to take and get examples from our clients’ F&A functions.
IoT initiatives offer enormous opportunities for companies to adapt and remain resilient in a rapidly evolving operating environment, like the one we are currently experiencing. However, many IoT initiatives are trapped in the innovation basement, while it should really be an enterprise matter. Learn more in this whitepaper.
Be it in banking, insurance or any other industry, the pressure on improving the customer experience is immense. How can an organization engage more closely with consumers and become more responsive to their needs? By using data strategically through AI and ML (machine learning). Cognizant’s Erik Dingvall, Director of AI & Analytics, explains why the data foundation is essential in becoming truly digital.
Global shared service centers could either be an asset or a liability in the post-Covid era. As digital transformation is an imperative to survive, many organizations have now started questioning the rationale of their SSCC (shared service captive center) approach. The ongoing cost of operating it may be increasingly burdensome, perhaps even unrealistic.
Even before the pandemic, work in all its forms was poised to change. Now, the future-forward script for businesses has crystallized: flexible, dataintensive and digitally oriented ways of working will be indispensable. Learn more in a new survey.
Artificial intelligence is a broad field that holds a great potential. It already impacts how businesses operate across industries. In this guide, we put AI in a Nordic context on basis of 975 leaders’ AI insights.
How will an aging population, new forms of labor, and regulatory changes affect the Life Insurance and Pension market across the Nordics? As EU tries to promote more individual responsibility, customer engagement now becomes key to insurers since they must change from B2B to B2C.
Insurance is an industry characterized by numerous disruptions including new technologies, insurtechs, changing customer expectations, and changing regulations. Add to this the pressure of the current Covid-19 crises. How can Nordic insurance companies not only survive, but thrive in a post-Covid world?
Cognizant is a leading global partner for the insurance industry; 7 of the top 10 global insurers benefit from Cognizant’s integrated services portfolio. In the Nordics and Baltics, our delivery centers for business process services (BPO) is part of many clients’ digital transformation. Learn more at passionforservices
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