What new business models are emerging for insurers? How can they increase end-customer engagement? How can tech be used to optimize costs and predict risks?
AI, IoT, robotics, data, algorithms and analytics will put an end to the insurance business as we know it. Here, we share our key findings from helping insurance clients all over the world to transform operations, handle risks and thrive in the new era.
What does the “Egen Pensjonskonto” reform mean for the pension industry? Download this paper to find out.
Global businesses are experiencing major disruptions driven by digitalization, and the HR departments are at the front line. What will HR of the future look like? Will operational tasks to be taken over by robots? How can outsourcing of HR processes empower a more strategic approach? Download our whitepaper with a focus on HR in the Nordics.
Often overlooked, the O2C cycle is an opportunity to reduce costs and working capital requirements. We explain how AI can be infused in the cycle to enable better decisions, drive automation, and reduce exceptions.
The rise of digital finance capabilities enables finance and accounting (F&A) data to be leveraged in new, valuable ways. Levers like smart analytics, intelligent automation, and experience design can realize real-time enhancement of company-wide operations and smoother execution of business strategies. Learn the essential steps to take and get examples from our clients’ F&A functions.
IoT initiatives offer enormous opportunities for companies to adapt and remain resilient in a rapidly evolving operating environment, like the one we are currently experiencing. However, many IoT initiatives are trapped in the innovation basement, while it should really be an enterprise matter. Learn more in this whitepaper.
Be it in banking, insurance or any other industry, the pressure on improving the customer experience is immense. How can an organization engage more closely with consumers and become more responsive to their needs? By using data strategically through AI and ML (machine learning). Cognizant’s Erik Dingvall, Director of AI & Analytics, explains why the data foundation is essential in becoming truly digital.
Global shared service centers could either be an asset or a liability in the post-Covid era. As digital transformation is an imperative to survive, many organizations have now started questioning the rationale of their SSCC (shared service captive center) approach. The ongoing cost of operating it may be increasingly burdensome, perhaps even unrealistic.
Even before the pandemic, work in all its forms was poised to change. Now, the future-forward script for businesses has crystallized: flexible, dataintensive and digitally oriented ways of working will be indispensable. Learn more in a new survey.
Artificial intelligence is a broad field that holds a great potential. It already impacts how businesses operate across industries. In this guide, we put AI in a Nordic context on basis of 975 leaders’ AI insights.
How will an aging population, new forms of labor, and regulatory changes affect the Life Insurance and Pension market across the Nordics? As EU tries to promote more individual responsibility, customer engagement now becomes key to insurers since they must change from B2B to B2C.
Insurance is an industry characterized by numerous disruptions including new technologies, insurtechs, changing customer expectations, and changing regulations. Add to this the pressure of the current Covid-19 crises. How can Nordic insurance companies not only survive, but thrive in a post-Covid world?
Financial services organizations are at crossroads. Not only do they have to respond to changing customer expectations, higher operating costs, new technology and an evolving regulatory landscape, they also have to respond to challenges created by Covid-19. We believe transformation of legacy banking platforms will now gain sharper focus.
Digitalization, upstart competitors, the need for breakneck speed and agility, and an increasingly diverse and demanding workforce require more from leaders than what most can offer. Check out our new survey with 4,394 global leaders.
How do you handle the complexity of a global supply chain while also preparing it for future challenges? Building the resilient supply chain was on the agenda as experts from Nobia, GS1, Jernkontoret, and Trase gathered for Cognizant’s online seminar. Collaboration, transparency, and traceability were highlighted as key ingredients.
Imagine a world where algorithms calculate risks and act accordingly. Predictive models will know the exact outcomes and suggest optimal actions to take, and all is shared with insurance companies. As the digitization of insurance continues, some crucial security and privacy questions are also raised. Ethics or innovative technology, which comes first?
Internationally renowned futurist and trendwatcher Tony Bosma, also the founder of Extend Limits, has given the insurance sector some serious thought. What trends and developments will shape the future of insurance? And what measures should a company keen to outclass the competitors take?
Cognizant is a leading global partner for the insurance industry; 7 of the top 10 global insurers benefit from Cognizant’s integrated services portfolio. In the Nordics and Baltics, our delivery centers for business process services (BPO) is part of many clients’ digital transformation. Learn more at passionforservices
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