5G, IoT, AI, robotics, and data are key drivers for communication companies. Here, we share our experience from empowering digital transformation within telco – while ensuring that core capabilities are delivered in an efficient manner.
Cognizant’s Telco team has won a prestigious innovation award for Best Business Impact at Digital Transformation World 2022 in Copenhagen in September. Key theme for the conference was “how operators can monetize their 5G investments”. Cognizant’s team participated with two innovations in the Catalyst program, a program aimed at bringing innovation to life.
With global adoption of 5G fast becoming a reality, telecoms face new challenges. How does consumer connectivity accelerate emerging revenue opportunities? Here are our four recommendations for telecoms to move beyond their current role and power up new cross-industry revenue streams.
Managing 20 legacy technologies and 150-plus applications, with a low degree of integration, caused this global telecom operator both cost and productivity issues. Learn how Cognizant helped to automate 90% of service requests, increase customer satisfaction, and cut costs.
With 5G looming, telecommunications companies are at a vantage point on the information superhighway. These are the things to consider as telcos embark on the “digital layered maturity journey”.
A global mass-media publishing and entertainment industry company wanted to consolidate data center locations for 19 business units. It also wanted to identify data center cost savings and performance improvements, as well as to increase flexibility and agility in its business.
Whether it’s migrating the entire core infrastructure to one or more cloud service providers, aka hyperscalers, or just simplifying a handful of processes using Software as a Service (SaaS) tools, the cloud represents the digital future. The pandemic has accelerated the ongoing cloud adoption and during 2021, 51% of Nordic organizations are predicted to reach IDC’s highest level of cloud maturity.
Modernizing the application portfolio is a critical step in any cloud migration. Building agility, reliability and scalability into enterprise software will position organizations to respond more effectively to continuous change. And application modernization efforts don’t need to stop because of Covid-19; they just need to be re-imagined.
How do executives around the world use AI to power business success? We commissioned Oxford Economics to conduct a study of 4,000 C-suite and senior executives. These are the five themes that emerged from the research and analysis.
With deep experience in global digital engineering, we’ve identified a set of practices shared by successful innovators. The common thread is that, unlike most others in their space, top-performing companies aren’t design or engineering-first when it comes to solutioning. They’re both, equally.
In conversations with our CMT clients about digital transformation, the same five business imperatives continuously surface: Increasing the pace of getting new products in users’ hands, aligning the business and IT strategy, breaking down organizational silos, developing a world-class user experience, and ensuring cost-effectiveness. These are our recommendations for achieving them.
While most have heard about Netflix’s successful AI engine, truth is that the majority of media businesses are struggling to accelerate their productive adoption of AI. Here are five key moves that they should consider when making those all-important use-case selections that will help ensure a successful AI initiative.
Software is the foundation of operational efficiency and innovation across most industries. This is especially true in the communications, media/entertainment and technology (CMT) industries. However, software development efforts don't always match expectations. Read our new global survey, which included more than 1,000 CMT senior executives, to learn more about obstacles and opportunities with software engineering.
Intrado, a communications and technology services company, ran more than 200 legacy applications that relied on different platforms, languages and middleware. Interdependencies within these applications increased the application maintenance costs and delayed the deployment of new, secure code by up to 12 months.
A major communications services provider (CSP) wanted to translate unknown customer needs into new services. 19 ideas for new services were identified, and thanks to the “Insight to Code” approach insights about human needs can be turned into production-ready code in as little as eight weeks.
A software company gains a 360-degree customer view, fueled by machine learning and predictive analytics, to feed renewals and additional sales. The customer churn algorithm now predicts at 80% accuracy.
IoT initiatives offer enormous opportunities for companies to adapt and remain resilient in a rapidly evolving operating environment, like the one we are currently experiencing. However, many IoT initiatives are trapped in the innovation basement, while it should really be an enterprise matter. Learn more in this whitepaper.
Director - Communication, Media & Technology Nordics, Cognizant
Client Partner Cognizant Norway
Client Partner Cognizant Sweden
Cognizant is a leading partner for the communications industry; globally 7 of the top 10 Communications Service Providers and Equipment Vendors are among our clients. In the Nordics and Baltics, we deliver digital engineering and transformation, together with business process outsourcing services, to several major telecom companies.
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