When it comes to manufacturing automobiles, few things are more critical than ensuring the production line has the right parts at the right time. However, managing parts shortages has proven a stubborn problem, even for the largest and most sophisticated automakers.
The automaker had long used a largely manual parts shortage management (PSM) process to aid its shop floor team leaders and plant managers in ensuring their production line operated with minimal or zero stoppages resulting from the shortage of parts. A lack of real-time visibility into parts shortages, coupled with multiple manual process checkpoints and redundant information, made it difficult for staff to order the parts on time
Cognizant developed a strategy to rollout the company’s largest global digital platform to improve part-ordering agility, provide accountability for operations and drive meaningful insights to support decision making. The analytics-backed digital parts platform features a mobile-based app for team leaders and a desktop application for parts-ordering specialists to provide real-time visibility into parts shortages and agility necessary to respond and prevent line disruptions.
The automaker has enjoyed significant improvements from its deployment of the digital PSM solution, including:
The automaker has plans to use this project to springboard future digital factory initiatives, leading to ever greater agility, efficiency and resilience to business disruptions.