New ways into the digital customer experience and effective management of IT
But you can catch-up with our speakers insights in video form.
We run a survey amongst our guests. Here are the results.
With new apps and fast changing digital tools, decisions about IT investments are made from various (and perhaps new?) parts of the organization. How do we open the door for these innovative forces and the growth of digital customer experience, whilst securing effective delivery governance?
Meet our speakers in the discussion around how you avoid the traps, how you bring in the new type of leadership – and direct towards a strong robust delivery and increased profitability.
Arena för IT
Founder and CEO, Instabridge
Niklas is a M. Sc. from the Royal Institute of Technology and has previously worked in the digital businesses of companies as Payfone and Ericsson.
Niklas – one of the two founders of Instabridge – is driven by the vision to provide the world with free wifi, and has after only three years of rapid growth reached more than a million users, mainly in emerging markets in South and North America and Europe.
With his background from Ericsson and with the exciting development journey with Instabridge, Niklas is a sharp observer of the big companies digitalization, uncovering their challenges and gladly pinpointing more than a few sore points.
Sweden Client Partner, Cognizant
Anupam is a Managing Client Partner for Cognizant with responsibilities for the Swedish business. Additionally, Anupam has regional responsibilities for the Products & Resources business segment of Cognizant. In a career spanning 18 years, Anupam has worked extensively with clients in the US and Nordics on IT strategy, governance and sourcing.
Stefan Svärdenborn is a business-oriented change manager with specialization in global brand strategy and digital transformation. He started his career as a brand manager in the consumer goods company Procter & Gamble and has since worked as a marketing director in companies such as Gambro, Duni and Trygg Hansa Group. Since five years, he is Vice President Brand & Marketing for the industrial group Trelleborg.
Daniel Karlsson, Head of IT Product Management, SAAB
How to enable the digitalization of the entire organization, how to identify and benefit from the organization’s competencies and develop a modern IT management, where IT becomes a “business partner”? Listen to Daniel Karlsson on how an already highly digital company as Saab AB continue their journey even further towards customer-driven digitalization of the entire organization and further development of IT.
Stefan Svärdenborn, VP Marketing & Branding, Trelleborg
How to equip an organization with curiosity, knowledge and confidence to dare to step forward and get involved – and to take the new, important decisions? What impact has been the culture and mindset for the opportunities to really push clear digitalization? And what will be the CIO’s role even when taking on the new IT strategy and the initiative plan? Listen to Stefan Svärdenborn and the successful digitalization journey that Trelleborg AB is in the middle of – major challenges but also new paths towards real digitalization.
Fredrik Runnquist, CEO, Arena för IT
IT governance has been a primary task area for a long time and in many ways been crucial to how successful the business is. The governance risks to become complex as technology is not always easy and there are often many stakeholders to take into consideration, both within and outside the company. In recent years, new players have appeared. There are digital giants like Google and Amazon, but also lots of small start-ups starting in simple models. What can be established companies learn from them?
Niklas Agevik, Founder and CEO, Instabridge
Listen to Niklas Agevik on how technology and innovation can be built when starting with a white sheet and with a start-ups dimensions of freedom in choice of technology, strategy and talent attraction.