Snapshot Breakfast: From What to How, part 1

The Ultimate Customer Experience:
How to Envision, Build and Run New Offerings

The Ultimate Customer Experience

What is the secret code and strategy that wins the customer’s appreciation in the struggle for the best customer experience? What does the customer journey look like? How can you optimize all touch points and how do you identify the pain points that could endanger the customer’s experience?

Meet our experts who will share their customer journeys and strategies, including tangible examples of what is required to achieve the ultimate customer experience.


Participant survey results



When & Where & Why

  • 2018/01/23, 08:00
  • Cognizant office, Linnégatan 87D in Stockholm