Snapshot Breakfast: How You Catch the Real-Time Customer! A conversation about retail.

Omnichannel and loyalty programs in the traditional sense is no longer enough. We need to optimize the solutions and customer thinking to successfully capture the rapid and volatile real time customer. Faster, more responsive and with better precision in the offerings.

How You Catch the Real-Time Customer!

Omnichannel and loyalty programs in the traditional sense is no longer enough. We need to optimize the solutions and customer thinking to successfully capture the rapid and volatile real time customer. Faster, more responsive and with better precision in the offerings.

  • How do we develop future customer loyalty? How do you build a trust-based relationship? … And generate new customer data?
  • How do we increase customer satisfaction? And what strengthens this relationship interaction in the digital store? What innovations are around the corner for the digital store?
  • Integrity and respect in dialogue – what do we do?

Cognizant launches its large retail survey, Sweden Shopper Experience Study 2015/2016. What is new? What do we learn?

Sreekumar Menon from Cognizant and other speakers will present and discuss the new possibilities in retail and mobility.

Speakers

When & Where & Why

  • 2015-10-09, 08:00
  • Stockholm

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Schedule