Many global banks started the automation journey early on and are now streamlining their Robotic Processes Automation (RPA) initiatives, while quite a few regional banks are still testing tools and trying out RPA projects in specific areas. We see a variety of adoption approaches, and here we introduce some of them.
Among our clients (to see some of our banking clients, check out these banking case studies), we see the following different approaches being taken:
With so many diverse and innovative uses of RPA in use today and planned for the future, it’s tempting to rush in, identify a PoC opportunity and start automating processes. Yet a more measured approach is advantageous, especially if it’s considered in the broader context of digital business. If you’re curious to learn more about Cognizant’s view on RPA in banking, please go on and read about where RPA is most beneficial and what 7 pitfalls to avoid.
You can also read more about Cognizant's expertise within Banking.
Process automation is vital to banking’s future; 90% of the 302 industry leaders in our study appear convinced that process automation is either important or critical to their business. Yet many are struggling to move beyond early proofs of concept. Why is that?