How do you meet future demands on a Shared Service Center?

How do you meet future demands on a Shared Service Center?

Ingrid Finnson

Ingrid Finnson,

Are there any secrets behind an efficient, long-lasting center? How can cultural differences be turned into strengths and the center function as an engine for the overall organization?

We’d now like to share the highlights from Cognizant’s seminar on “True Customer Experience through Next Generation Shared Services”. Here, Jone Sceponaviciute, Head of Securities Services Operations at Swedbank,shares her long experience from forming a service organization in another country

Find out more and watch the video here.

Do you want to learn more about how to service your customers in your own local language? Learn more about Cognizant Vilnius and Business Process Services here: www.passionforservices.com