Do You Treat Your Customers as Human Beings?

Ingrid Finnson

Ingrid Finnson,

Do you sometimes miss the fact that your customer simply is another human being? Unfortunately, forgetting about the human aspect in the maze of technology, is a cardinal error in too many innovation processes.

Hear Andreas Wester Hansen Juni (ReD Associates), David Womack (Head of Insight, Strategy and Design, Cognizant Digital Business), Gaetana Sapienza (Head of Operations at SynerLeap, ABB), Sofie Lindblom (CEO, ideation360), and Edgar Beckand (Director of Strategy, Mirabeau) discuss on the theme “Being digital means being more human” at the event Cognizant Snapshot Human-Driven Innovation in Tech in Stockholm.