Cognizant’s delivery center in Riga, Latvia, has been recognized as the pan-european business process outsourcing (BPO) firm of the year at the CEE Shared Services and Outsourcing Awards Gala.
At the 8th annual CEE Shared Services and Outsourcing Awards, held in January in Warsaw, 101 companies were short-listed in 26 different categories. Recognizing achievements in shared services and BPO firms, the award is based on the examination of a variety of factors including the number of new employees hired, measurable digital transformation through robotic process automation, growth in client numbers, and productivity improvements delivered to clients. The winners are selected by independent panel of key industry players and media representatives.
Besides from the "Best Services Provider – pan-European (BPO)" award, Cognizant was also named a winner in the category "Top Robotics Implementation of the Year". Read more about the delivery center in Riga and its strong telco and IT/technology expertise.
The Awards Gala was preceded by the CEE Business Services Summit, CEE Process Automation Workshop, and HR in BSC Forum – with a total of 47 speakers. Read more on CEE's event page.