An inflexible, sluggish, inefficient infrastructure poses a bigger competitive threat than any ingenious start-up or disruptive market force. In Cognizant’s report The Future of IT Infrastructure, we outline a new framework to help CIOs move toward the new way to work for IT.
To find out how leaders re-tool for the digital age, we interviewed more than 1,000 IT executives from 18 countries. We wanted to know what changes leaders are making in their organization’s technology infrastructure, as well as the shifting nature of IT work, operations, performance metrics and jobs.
In our findings, we saw leaders developing the required IT infrastructure by focusing on what we have named the HEROES framework, a framework that we believe will reshape a new generation of IT. This framework involves change in five areas:
The HEROES framework can help CIOs systematically move toward the new way of work for IT and maximize the strategic value of their IT investments. All five areas will also be impacted by the growing influence of AI technologies, which will both “upgrade” the existing IT infrastructure and lay the foundation for the future. In fact, 61% of executives agreed that AI will fundamentally change their IT infrastructure procurement and consumption model over the next five years. In short, AI will be at the heart of the new IT infrastructure.
Curious to learn more? Download the report here.