Around the world, countries, businesses and individuals have taken steps to reduce carbon emissions. 28 June, Wallenius Wilhelmsen invited their partners on board the MV Traviata for an exclusive vessel tour and seminar on “Digitalization for Decarbonization”.
While many companies pursue analytics initiatives to improve the customer experience, few realize the full benefits of the program. Here are the six steps needed for moving beyond operational reporting to enabling prescriptive insights.
Younger consumers crave tech simplicity, will increase device and channel use, and want more content control, according to a study by the Center for Generational Kinetics.
European banks are facing massive upheaval from regulations, relentless technology change and disruption from new market entrants. To stay resilient in this increasingly competitive marketplace, banks need to adapt fast. Learn how to do it with the Center for the Future of Work’s new banking framework.
An efficient cloud management platform is a critical element for managing the intersection between public and private cloud, according to Karun Sorout from Cognizant’s Hybrid Cloud & Edge/IoT Services.
According to the 2018 World Manufacturing Forum Report, 59% of global executives surveyed believe IoT is a top supply chain innovation. However, adoption rates hover at roughly 20% – despite IoT’s notoriety following Carnegie-Mellon University’s demonstration of a network-connected Coke machine back in 1982. Here, Pegasystems’ Steven Silver, Leader for Manufacturing, Automotive & High-Tech, and Cognizant’s Prasad Satyavolu, CDO & Global Head of Innovation, discuss IIoT’s value problem.
Hybrid cloud offers a multitude of benefits. But to make the shift successfully, organizations must overcome these four key challenges. Karun Sorout, Service Line Head for Hybrid Cloud & Edge/IoT Services at Cognizant, shares experiences from ongoing hybrid cloud projects.
How do you create a human-centric digital experience? Here, Gajen Kandiah, President of Cognizant Digital Business, describes four ways to ensure humanity is the focal point of your digital initiatives.
With conversational AI becoming a top priority for businesses across industries, here are five best practices for developing a successful strategy.
Leveraging a hybrid cloud framework for infrastructure is one of the best steps a business can take to be digital, according to Forrester. Listen as Norweigan CIO of the Year 2018 Frode Strand, Kvaerner, explains how his organization transits towards the hybrid cloud.
How should insurers analyze the capabilities of new technologies to determine the best way to improve their processes and realize benefits – with customers in focus? We advise an integrated, customer-centric approach to Intelligent process automation (IPA).
When businesses get started on AI initiatives, their focus shifts from technology to strategy, governance structure and ethical practices. In a recent webinar, Cognizant experts discussed the essential components of a real and responsible AI deployment, a discussion that resulted in these eight top tips.
What's the role of humans in the machine age? During the World Economic Forum in Davos, Cognizant sponsored a Reuters seminar about The Future Workforce. Watch the industry experts discuss what happens as AI, robotics and automation are gaining speed.
Every year, the World Economic Forum in Davos engages the foremost political, business and other leaders of society to shape global, regional and industry agendas. Here, Ben Pring from Cognizant's Center for the Future of Work reflects on his experiences from the melting pot.
Cognizant has been chosen as a strategic partner to three Finnish financial institutions – Savings Banks Group, Oma Savings Bank Plc and POP Bank Group – to build and operate a shared core banking platform to enable their digital transformation plans. The engagement, which includes acquisition of the current technology services provider Oy Samlink Ab, will further enhance Cognizant's ability to serve clients across the Nordics.
As the car transitions into a “computer on wheels” – enabling digital transactions and data monetization – security and visibility are becoming a preeminent challenge across the value chain. Blockchain might offer the trust and security needed in an automotive industry that is undergoing radical change.
AI has been on everyone's agenda in 2018. As many companies go from AI confusion to clarity, the technology will continue to impact most industries. Here, Bret Greenstein, Global Vice-President and Head of Cognizant’s Digital Business AI Practice, outlines how AI will make in difference in the new year.
Today’s fast-paced automotive industry requires the ability to make quick, accurate business decisions. Learn how companies in other industries improved their businesses.
As one of the main tech trends in 2018, AI has now definitely entered businesses as well as private zones. Yet, most intelligent systems around us use what’s called “narrow intelligence” or “narrow AI”. AI’s next phase is about approximating human intelligence.
Most banks Cognizant works with today, are still maturing in their use of task-oriented automation with a single automation tool. A few banks, however, are further along the maturity curve – and they’re moving toward enterprise-wide automation using cognitive technologies.
A leading postal services organization in the Nordics, which receives an average of 25,000 supplier invoice update requests, faced major challenges with its labor-intense process. Thanks to a new robotic process automation (RPA) solution, the average handling time has been reduced from 270 seconds to 30 seconds.
Many global banks started the automation journey early on and are now streamlining their Robotic Processes Automation (RPA) initiatives, while quite a few regional banks are still testing tools and trying out RPA projects in specific areas. We see a variety of adoption approaches, and here we introduce some of them.
No matter where your organization is in its AI journey, it’s essential to re-humanize your AI solutions to extract greater value for your business, your customers, and the societies you serve. Welcome to Informatica World Tour 2018, where Cognizant’s AI and Analytics Practice leader Aurelio D’inverno will talk about just that.
By embracing a “factory approach" to hybrid cloud migration, IT organizations can more easily deliver enhanced operational agility and cost efficiencies, while widening the scope for business innovation. These are the best practices that have helped our clients apply this approach.
The use of robotic process automation (RPA) is gaining momentum in the financial services industry. Here, we focuse on the common pitfalls banks encounter when planning for and deploying software bots.
Perhaps even more than the right technology, AI requires the optimal blend of business case and corporate culture to succeed. Rather than applying learnings from other digital initiatives, businesses need to get ready for a whole new way of thinking to reap the full success that AI can offer. Do you know all the important building blocks?
Cloud migration, cloud adoption and cloud-first strategies are top-of-mind business initiatives at many large enterprises. With organizations expecting as much as 80% of their IT budgets to be allocated to cloud solutions, cloud security considerations are front and center. What to do? Build a cloud migration strategy with data as its focal point.
Thanks to their flexible, scalable and reliable nature, hybrid cloud environments help IT play the role of strategic enabler by creating a highly virtualized enterprise systems architecture that spans the legacy infrastructure and the public cloud. However, hybrid cloud comes with challenges of its own.
Cognizant has been named one of the top providers of digital services for life sciences organizations in a new PEAK Matrix™ report by consulting and research firm Everest Group.
The process of paying bills and accessing short-term money has become nearly frictionless. More complex financial matters, such as managing pensions and investments, still leave many consumers feeling anxious and frustrated, according to a survey of 3,000 people in the U.S. and the UK, conducted by ReD Associates.
As consumers increasingly rely on intelligent devices – home security systems, connected cars, fitness bands, patient monitoring systems and more – businesses must ensure the robustness of their digital solutions, both on a standalone basis as well as how these solutions interact with other devices, apps and systems.
Soon, AI will be found in every job, in every profession, in every industry around the world. When machines do everything, lots of people wonder “What will we do?” That’s why Cognizant now proposes a list of new jobs that will emerge in our report 21 Jobs of the Future. A Guide to Getting – and Staying – Employed Over the Next 10 Years.
How do people relate to money? To find out, ReD Associates spent several days with 32 different families across the US and the UK. The key findings – that people really feel uncomfortable with money, and especially with the relationship between their everyday activities and the bigger future picture, the slow money, is an exciting foundation for new tools and solutions.
According to Gartner, more than $440 billion will be spent on Internet of Things initiatives by 2020. Yet networking company Cisco recently found that only 26% of organizations so far have completed an IoT initiative they consider a success. What is preventing companies from getting IoT right?
Designing a digital organization requires new building blocks. During Cognizant Connect in Oslo, Euan Davis from Center for the Future of Work, EMEA Cognizant, suggested seven essential elements that companies should keep in mind when building an organization for the future.
Why should insurers study human behavior? Because understanding human behavior, and acting upon it, will be a true differentiator in the future, and will enable insurance's next-generation services.
Blockchain has already disrupted business processes in the financial sector, and is poised to impact companies across industries. Because the technology can provide an immutable digital record of contractual interactions and transactions across an ecosystem, we believe that manufacturing is likely next in line.
Legacy applications are a stark contrast to what will drive the next, and more powerful, wave of digital transformation: Intelligent software services that can think, learn, adapt and autonomously take action on data faster than any human could.
When it comes to adopting the latest technology, the insurance industry is widely regarded as a laggard. Until recently, few insurer-developed social, cloud or mobile-first apps even existed. Now, bots are wining ground; customer-facing applications are popular because that’s where both revenue and customer experience stem from.
By combining in-depth research into consumer behaviors with agile development, organizations can create digital solutions that drive competitive advantage. Our observations of CSP customers, uncovered a disconnection between parents and children, even when families were together at home, because family members were paying more attention to their screens than to each other.
Applied AI is solving both social and business problems: everything from how we’re educated, fed, transported, insured, and cared for — to what we buy, where we do business, and who we choose to trust. Watch as Karthik Krishnamurthy, Global Head of Cognizant Digital Business, talks about how AI has gone from science fiction to fact.
Norwegian Storebrand’s framework to support its actuaries involves a new software solution together with a specialized Cognizant team in Vilnius. Here, IT skills merge with business knowledge and the team now constitutes the engine that generates data, develops models, and allows Storebrand’s actuaries to focus on qualified tasks like analysis and business improvements instead. So far, this concept has proven very successful – and is now offered to other businesses as well.
Barron's, a leading financial publication, recently announced its first-ever analysis of the environmental, social and governance practices of large U.S. publicly traded companies. Cognizant has now been added as number 16 to Barron’s 100 Most Sustainable Companies list.
How does the emerging technologies influence customer experience? By embedding AI and IoT into their enterprise applications, consumer-facing organizations can cultivate lasting and profitable customer relationships with hyper-personalized offers and services that deliver on the promise of digital.
Cognizant is helping a major consumer finance company that provides personal and auto loans by applying AI to their customer interactions. The technology evaluates complaints with a goal of improving the customer help desk experience.
Data, algorithms and artificial intelligence are changing insurance in near real time. Insurers that fail to embrace a digital mindset, risk missing out on the $1.6 trillion of value that next-generation insurance is set to create in the next three years. Here’s what insurers need to master to survive if not thrive in the years ahead.
Cognizant was one of the main sponsors of the international subsea energy and technology conference in Oslo 20–22 March. Organized by the Subsea Valley cluster of energy and technology companies, the conference agenda was tailored to meet the industry’s main challenges. The key takeaways to survive? Innovation, digitization and transformation to become more sustainable.
What does a company need to do to succeed with IoT initiatives? In this white paper, 14 companies are demonstrating the reality of IoT-at-scale to fuel higher levels of efficiency, innovation and new business models.
What work will be left for people when machines are cheaper, faster and smarter than we are? Cognizant now proposes a list of 21 Jobs of the Future, jobs we believe will emerge over a ten year period. Time to say hello to the Data Detective, the Ethical Sourcing Officer, and the Artificial Intelligence Business Development Manager.
While automation and its drivers are among today’s hottest business topics, few organizations know where and how to begin. Understanding which processes are (and aren’t) ripe for automation is the essential first step.
Are you considering IoT to streamline operations? Then you should read the trend study Digital Industrial Transformation with the Internet of Things, conducted by independent analyst firm CXP Group. It gives a snapshot of IoT’s advancement within European industrial companies and provides several use cases.
Want to learn to deliver digital well at scale? Then you should definitely join Cognizant Snapshot: How to Deliver at Scale on the 20 September. One of the biggest challenges for organizations today is not only to drive successful innovation and digital development, but also to successfully scale up the whole operation while still keeping up with the frequent changes at a global market. This is what the Cognizant ecosystem believes are the fundementals of delivering digital at scale.
Smart Manufacturing, Fourth Industrial Revolution or Industry 4.0 – dear child has many names. Based on the Internet of Things (IoT) and an understanding of the rich data residing at the network’s edge, Industrial IoT (IIoT) is currently changing the competitive landscape for manufacturers. Here are five tangible examples of IIoT engagements we are working on with clients.
New technologies are rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. Cognizant has been involved in many interesting projects across the globe, and this is a brief introduction to four of them.
