Manoj Mathew

Digital Business AVP, Cognizant

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Industry 4.0: Un-Building your Product into a Service

Industry 4.0: Un-Building your Product into a Service

We don’t buy the things we used to; we subscribe. We no longer care about product longevity, but about upgrade paths. We don’t worry about product reliability if it is backed by stellar service guarantees. How should businesses adapt to the rules of a new marketplace?