Director - Communication, Media & Technology Nordics, Cognizant
What if there was a center where your customers could be serviced in their preferred language? There is, thanks to the in-house Scandinavian language academy at Cognizant’s Delivery Center in Vilnius. Here, language skills are combined with deep tech knowledge and industry expertise to support Nordic companies.
With over 400 transformation projects executed for 17 customers, the Vilnius Delivery Center is a true powerhouse to Cognizant clients in the Nordics. As an accelerator for digital transformation, the center allows clients to come closer to customers, market and growth opportunities. The secret sauce? Language skills paired with cultural similarities that together empower flawless communication.
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Telecoms are playing a front-line role in the smart city movement. How can they best support post-corona urban needs?
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BT automated their processes with the help of Cognizant and the video takes you through the key learnings from this successful partnership.
