Ingrid Finnson

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40 percent robots in HR in the Future

40 percent robots in HR in the Future

In the HR department of the future, people will only work with the most rewarding parts of the HR area. The rest will be handled by robots. How to get there? Get rid of the data silos first.

21 HR Jobs of the Future

21 HR Jobs of the Future

An HR Data Detective, a Work-from-home Facilitator or an Algorithm Bias Auditor? Cognizant’s report 21 HR Jobs of the Future was recently featured in Harvard Business Review and has caught the HR community's interest. The report suggests new HR roles that will meet the future needs shaped by advanced technology and the ongoing pandemic.

Epiroc Improves Operations Through Connectivity

Epiroc Improves Operations Through Connectivity

How can a mechanized, traditional trade utilize digitalization and connectivity to move towards more intelligent mining? Epiroc knows, having connected 2,800 machines around the world to improve customers’ operations, something that was covered during the seminar Innovation for Good (available on-demand). 

Say Hello to The New Face of Cognizant

Say Hello to The New Face of Cognizant

Have you noticed our new logo yet? You might wonder why we have changed it? Because we wanted a logo and a visual identity that reflect the kind of work we’re doing today: digital, transformative, helping our clients keep pace with competition, or change the game completely. The change also helps us highlight the very meaning of the English word behind our name: cognizant, meaning to be knowledgeable and aware of something, especially through personal experience.

Make the best decisions possible with on demand enterprise insight

Make the best decisions possible with on demand enterprise insight

Big Data drives innovation, success and growth in a time of digital transformation.

The use of social, mobile, analytics and cloud technologies (SMAC) is already enabling our advanced analytics solutions to extract meaning from your data so you can refine the products, services and experiences required to outperform your competition. Whether through analytical models, systems integration or data analytics and strategic consulting, we can help your data drive experience.

Study: Re-Imagining The Customer Experience

Study: Re-Imagining The Customer Experience

Our study states that retailers across Europe are embracing the possibilities of digital: 64% of Western European retailers have started a digital transformation program, and a further 21% will start by the end of 2015. Creating an omnichannel backbone is the foundation of digital transformation in retail.

Did you miss any of our business breakfasts?

Did you miss any of our business breakfasts?

Don't worry, there is still plenty of time for you to catch up and watch the recorded versions. Enjoy all the sharp presentations, latest insights and interesting discussions. You can also watch speaker’s notes and participant reflections after the event.

Cognizant Snapshot Breakfast touches the heart

Cognizant Snapshot Breakfast touches the heart

Cognizant Snapshot Breakfast on who will win the battle for the customer in the future of banking left the participants with useful ideas and new perspectives to take back to the office. See what some of the participants from Nordea, SEB and Swedbank experienced at the last business breakfast for this year, Who Will Win The Battle for The Customer in The Future of Banking? – The next generation of digital universal banks or an ecosystem of niche players? in the video.

Merry Christmas from Cognizant Nordics

Merry Christmas from Cognizant Nordics

We are getting into the digital Christmas spirit by scrapping paper cards and only sending electronic cards instead of both. Also, our teams across the Nordic countries have chosen to support different local initiatives helping the ones in more need. Read more about the organisations and see how you can contribute to their work.

Why Mobile Messaging is a Win for Insurance

Why Mobile Messaging is a Win for Insurance

WhatsApp, WeChat, Facebook Messenger, and similar instant mobile messaging apps are no longer exclusively intended for exchanging trivial text messages, sending ubiquitous selfies, or finding your friend’s house. In fact, these messengers have become a medium of choice for many big players, cutting across industries.

There are numerous examples. But what about the insurance industry?

Cognizant Named a Top Employer Across Sweden and Norway

Cognizant Named a Top Employer Across Sweden and Norway

Cognizant has been named a Top Employer in Europe for 2016 by Top Employers Institute in five countries—Belgium, the Netherlands, Sweden, Switzerland and the UK. The annual research undertaken by the Institute recognizes leading employers around the world that excel in offering outstanding employee conditions, develop and nurture talent through all levels of the organization, and strive to continuously optimize employment practices.

Who really runs the digitalization?

Who really runs the digitalization?

Who do you think runs the digitalization in most organizations? And who runs it in your organization?

We asked these questions to the participants during our latest Snapshot Breakfast. The results are both interesting and contradictory.

What are your retail customers expecting from you?

What are your retail customers expecting from you?

What is most important for retail this and next year?

In working with some of the world's largest retail chains, we at Cognizant need to have a deep understanding for our customers' customers. That's why we have conducted a study where we analyze questions such as the best pricing strategies, loyalty programmes and personalization for retail

How do retail experts, themselves, want to be treated in stores?

How do retail experts, themselves, want to be treated in stores?

As a leader in retail, you probably often ask yourself how you can use data to add more value to your customers while managing their data with care and integrity.

But as a private person, how do you feel about your own data, and what are you expecting from your own shopper experience?

During the conference Di Retail, Lars Frösslund from Cognizant spoke about some of our key learnings from working with global retail companies. The audience were mostly leaders in retail, so he also took the opportunity to conduct a small study with them about how they feel about their personal data being used by retail.

Reflections and interviews from the Di retail conference

Reflections and interviews from the Di retail conference

IKEA, ICA, MIO, Elgiganten, GRANIT, Clas Ohlson, HM and many more were at the conference earlier this month. We interviewed some of the speakers and participants.

For you who couldn’t participate, here are the most important reflections from some of the speakers.

Key Takeaways from Avanza, Siemens and Cognizant on Automation Snapshot Breakfast

Key Takeaways from Avanza, Siemens and Cognizant on Automation Snapshot Breakfast

At the latest Cognizant Snapshot Breakfast about Automation as a Driver for Skills and Agility our experts shared their experiences and predictions on the use of modern automation and digitalization for better customer experience. In the video the speakers, Annika Saramies, CEO at Avanza Pension, Mats Friberg, VP & MD for Nordic Operation at Siemens Industry Software AB and Bart van der Mark, AVP for Intelligent Automation Europe at Cognizant share their takeaways and best advice.

Acupuncture for businesses? Yes!

Acupuncture for businesses? Yes!

The discipline of acupuncture goes back 5000 years and is based on the belief that a set of accurately placed pinpoint treatments can impact the entire body. Similarly, we believe organizations can relieve operational stress that builds up at critical process connections by identifying and isolating processes (or sub-processes) that are materially connected to other important activities and applying precise doses of digital change.

The Guests' Views on Shared Services from our Latest Business Breakfast

The Guests' Views on Shared Services from our Latest Business Breakfast

Our latest business breakfast about True Customer Experience through Next Generation Shared Services we learnt that it´s all about people, efficiency and quality to achieve improved customer satisfaction. Experiences were exchanged between Storebrand, Swedbank and Telia Company on how to build and manage best-in-class next generation shared services with better customer service, customer experience and real cost savings as the result.

7 expert advice for becoming a digital organization

7 expert advice for becoming a digital organization

Cognizant gathered seven experienced digital leaders from various industries to discuss how to accelerate digitalization in a large organization. The message? This is the very essence of their different advice:​​​​​​​

5 tips to succeed with IoT

5 tips to succeed with IoT

200+ billion connected devices by 2020, and endless new business opportunities come with them. Companies are now competing on code; the data and information surrounding their business. But how do you start to think about data in your organization?

3 things every successful CxO needs to consider

3 things every successful CxO needs to consider

Data is influencing the whole organizational reality, and the traditional CxO agenda is now quickly being re-shaped. For example, while increased efficiency and predictability is still important within the CFO framework, the traditional tasks should now only consist about 50% of the agenda.

Intelligent Automation: Where We Stand and Where We're Going

Intelligent Automation: Where We Stand and Where We're Going

What does the future of intelligent automation look like? Organizations today are already investing much time and effort into what we call systems that "do". But this is the starting point for what we see as the evolution towards systems that "think" and systems that "learn".

Are You Also Competing on Code?

Are You Also Competing on Code?

Every person, place and thing now has a virtual self as well as a physical one. Cognizant extracts insight from large volumes of complex data sets to help clients enhance how they engage with customers, employees and partners.

Key Takeaways from ”Automation in the Age of Personalization”

Key Takeaways from ”Automation in the Age of Personalization”

Automation is a hot topic that resulted in a fully booked business breakfast at Cognizant's office on Friday, December 9th. Automation can be applied and bring instant value across a range of areas, which speakers from Schenker Logistics, Tele2, Chalmer's University of Technology and Cognizant presented good examples of during the seminar.

AI Competition Closed: What To Do When Machines Do Everything

AI Competition Closed: What To Do When Machines Do Everything

Will a robot take your job away? What will your company look like in ten years? Will it be Ubered? How do you get ahead in a world of AI, algorithms, bots and Big Data? Learn the tricks in the guidebook from the award-winning authors of Code Halos: What To Do When Machines Do Everything.

Blockchain: A Potential Game-Changer for Life Insurance

Blockchain: A Potential Game-Changer for Life Insurance

In a world in search of more open, trusted and secure IT systems, all eyes are on blockchain. Through its distributed ledger, smart contracts and non-repudiation capabilities it acts as a shared infrastructure that can transform multiple processes across the insurance value chain. Here’s how.

Gamification for Insurers: A Practitioner’s Perspective

Gamification for Insurers: A Practitioner’s Perspective

Gamification has already helped insurers improve customer engagement and employee collaboration. Today, using a well-designed prioritization model and best practices, carriers can apply gamification to boost the performance of sales, marketing, and the brand.

Do You Treat Your Customers as Human Beings?

Do You Treat Your Customers as Human Beings?

Do you sometimes miss the fact that your customer simply is another human being? Unfortunately, forgetting about the human aspect in the maze of technology, is a cardinal error in too many innovation processes.