Client Partner - Communication, Media & Technology Nordics, Cognizant
With global adoption of 5G fast becoming a reality, telecoms face new challenges. How does consumer connectivity accelerate emerging revenue opportunities? Here are our four recommendations for telecoms to move beyond their current role and power up new cross-industry revenue streams.
Find out the attitudes of Gen Y and Gen Z (Generation Now) toward connectivity, content and commerce in our new study. A hint: Covid-19 has served to accelerate the need to meet fast-changing demands in real-time or risk irrelevance.
With deep experience in global digital engineering, we’ve identified a set of practices shared by successful innovators. The common thread is that, unlike most others in their space, top-performing companies aren’t design or engineering-first when it comes to solutioning. They’re both, equally.
In conversations with our CMT clients about digital transformation, the same five business imperatives continuously surface: Increasing the pace of getting new products in users’ hands, aligning the business and IT strategy, breaking down organizational silos, developing a world-class user experience, and ensuring cost-effectiveness. These are our recommendations for achieving them.
Software is the foundation of operational efficiency and innovation across most industries. This is especially true in the communications, media/entertainment and technology (CMT) industries. However, software development efforts don't always match expectations. Read our new global survey, which included more than 1,000 CMT senior executives, to learn more about obstacles and opportunities with software engineering.
Intrado, a communications and technology services company, ran more than 200 legacy applications that relied on different platforms, languages and middleware. Interdependencies within these applications increased the application maintenance costs and delayed the deployment of new, secure code by up to 12 months.
Managing 20 legacy technologies and 150-plus applications, with a low degree of integration, caused this global telecom operator both cost and productivity issues. Learn how Cognizant helped to automate 90% of service requests, increase customer satisfaction, and cut costs.
Agile’s emphasis on collaboration has complicated companies’ product development efforts during the pandemic. Here are four steps that will help you adopt remote Agile.
Ultra-fast 5G networks will more than power new smartphone and communications features. They will unleash news ways to move, operate and live. What will it all mean to the CSPs’ bottom line? For CPSs that manage to turn the 5G complexion into a digital marketplace, it will be rewarding.
Declining revenues and increased competition prompted this major telecom organization to rethink its operational strategy. The company set out to slash operating costs, improve the stability of IT systems and increase its net promoter score (NPS) – a key metric for customer satisfaction.
