How digital reinvented Levi Strauss & Co.’s IT business model

The 163-year-old blue jeans pioneer is turbo-charging business processes by applying new management structures and digital technologies to match the pace of selling directly to consumers. Roland Paanakker recently retired as the Senior Vice-President and CIO at Levi Strauss & Co., where he was responsible for managing all aspects of IT, ranging from strategy and […]

13 actions for digital transformation in retail

The behaviors and expectations of today’s consumers are rapidly evolving under the influence of digital and mobile technologies; as a result, retail growth and profits are quickly shifting to digital commerce. These changes require retail industry decision makers to acquire real-time situational awareness, new digital strategies and a digital mindset around business transformation. Retailers must […]

Forrester: 5 key findings to drive retail success

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Retailers have a disconnect with their consumers — there are significant gaps between the experiences retailers are delivering and customer expectations, according to Forrester study Aligning Value With Key Capabilities To Drive Retail Success. Forrester’s study yielded five key findings: Retailers are missing the mark with value-added services, but shoppers are willing to help. Disconnects exist […]

Blockchain self-assessment: 5 must-ask questions

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Retailers face a myriad of steep macroeconomic challenges, from global competition and the growth of online shopping, to margin pressure. Blockchain – the technology underpinning the Bitcoin cryptocurrency – can help retailers overcome these challenges. Using blockchain’s distributed ledger, synchronized database and powerful encryption capabilities, along with its ability to generate smart contracts, retailers can […]

Ways in which the CFO can drive business performance, part 2

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CFO need-to-know in a digital world: Ways in which the CFO can drive business performance, part 2 How can the finance department use analysis to promote and drive business development? It is all about utilising the goldmine that is data in a smarter way. Key performance indicators play a decisive role in realising analysis that […]

Ways in which the CFO can drive business development, Part 1

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CFO need-to-know in a digital world: Ways in which the CFO can drive business development, Part 1 As the CFO you possess information that nobody ever asks for, and if they do, it is difficult to give a quick answer. But the CFO sits on a gold mine that is seldom utilised: data, the very […]