Unfurling the Blockchain Blueprint

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Organizations worldwide see blockchain as a significant force for their business and industry, and are well on their way to developing a strategy, with an eye on reducing operating costs, automating key business processes and enhancing trust and transparency, our latest study reveals. Our recent global study of 3,000-plus senior executives found that a vast majority […]

How AI Can Improve Customer Experiences

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Cognizant is helping a major consumer finance company that provides personal and auto loans by applying AI to their customer interactions. The technology evaluates complaints with a goal of improving the customer help desk experience.

Storebrand’s Efficient Asset Liability Modelling Framework

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Norwegian Storebrand’s framework to support its actuaries involves a new software solution together with a specialized Cognizant team in Vilnius. Here, IT skills merge with business knowledge and the team now constitutes the engine that generates data, develops models, and allows Storebrand’s actuaries to focus on qualified tasks like analysis and business improvements instead. So […]

Why You Must Understand Customers’ Money Triggers

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How do people relate to money? To find out, ReD Associates spent several days with 32 different families across the US and the UK. The key findings – that people really feel uncomfortable with money, and especially with the relationship between their everyday activities and the bigger future picture, the slow money, is an exciting […]

How Companies Can Capitalize on the Emotions of Money

Join our Future of Money webinar on 30th of Nov to learn from some exciting ongoing projects where the human aspect blend with AI and automation to create new customer experiences.  The process of paying bills and accessing short-term money has become nearly frictionless. More complex financial matters, such as managing pensions and investments, still leave many consumers feeling anxious […]

4 Steps to Utilize Cognitive Computing in Insurance

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Cognitive computing is emerging from the shadows and rapidly impacting our professional and personal lives. Some insurance companies are already exploring the utility of chatbots and smart advisors to provide the right suggestions to their customers. Learn how to get started. Banking, financial services and insurance companies deal with an enormous amount of transactional data, […]