5 Steps to Start Driving Software Innovation


For many software development organizations, the hardest part of innovation is carving out time for it and building it into their day-to-day processes. By taking a series of small steps, however, organizations can quickly establish an innovation discipline that ensures relevance far into the future. Starting small instills teams with the discipline to stay focused […]

How New Technologies Reshape the Customer Experience

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How does the emerging technologies influence customer experience? By embedding AI and IoT into their enterprise applications, consumer-facing organizations can cultivate lasting and profitable customer relationships with hyper-personalized offers and services that deliver on the promise of digital. Today’s enterprise systems generate enormous volumes of data that can be fed into AI, machine learning (MI), […]

5 Ways Technology Will Challenge Conventions


A watch that once told the time and date can now monitor your heart rate and warn you if timely care is needed. A car that once transported you from A to B is now highly connected and semi-autonomous, with the ability to self-diagnose when issues arise. And with augmented technology, each of our own […]

Bots and Insurance: Making Sense of the Benefits

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When it comes to adopting the latest technology, the insurance industry is widely regarded as a laggard. Until recently, few insurer-developed social, cloud or mobile-first apps even existed. Now, bots are wining ground; customer-facing applications are popular because that’s where both revenue and customer experience stem from. The advent of robotic process automation (RPA or “bots”) […]

Automated testing bots: A requirement for high-quality intelligent devices

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As consumers increasingly rely on intelligent devices – home security systems, connected cars, fitness bands, patient monitoring systems and more – businesses must ensure the robustness of their digital solutions, both on a standalone basis as well as how these solutions interact with other devices, apps and systems. Traditional testing methods aren’t up to these […]

Automation: The Way to Modernize Your IT Core


Just as no automaker would run without robotic systems on its factory floor, or no drug company would fill bottles by hand, automation will be increasingly common in core IT operations to enable the business to compete effectively. Many IT functions, from resetting passwords to resource provisioning, involve repeatable steps that can be codified into […]