Entries by Ulrika Mann

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Storebrand’s Efficient Asset Liability Modelling Framework

Norwegian Storebrand’s framework to support its actuaries involves a new software solution together with a specialized Cognizant team in Vilnius. Here, IT skills merge with business knowledge and the team now constitutes the engine that generates data, develops models, and allows Storebrand’s actuaries to focus on qualified tasks like analysis and business improvements instead. So […]

AI and Customer Service: Transavia’s Booking Chatbot

To remain competitive, you need to be where the customers are. Airline company Transavia wanted to find a way to serve customers in a more efficient way, without loosing the human touch. By utlizing AI, Transavia and Mirabeau, a Cognizant Digital Business, built a chatbot that now helps the customers book tickets faster and easier.

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How 3 Insurance Companies Benefit from Digitization

Insurance companies face tremendous pressure to reduce costs and invest more on strategic initiatives to increase revenue. Digitization is key for remaining on the frontline – learn how others have met the challenges through disruptive technologies. Case 1. Global insurer uses detailed analytics to boost customer renewal rates A major global insurer wanted to improve […]

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Being digital means being more human

What happens when algorithms and analytics are blended with the human abilities? Can technology actually augment the work we perform? What will work even look like in ten years’ time, when about 35% of current jobs in the UK are at risk of computerization? This, and many other things, were discussed during Cognizant Connect in […]

Where to build consumer trust for digital success

In our digitally enabled lives as consumers, we have to trust in order to engage. The study The Business Value of Trust, shows that nearly 40% of consumers would switch brands if trust concerns arose with current suppliers. Trust can no longer be an afterthought for organizations – it must be given top priority. Not only […]

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4 Steps to Utilize Cognitive Computing in Insurance

Cognitive computing is emerging from the shadows and rapidly impacting our professional and personal lives. Some insurance companies are already exploring the utility of chatbots and smart advisors to provide the right suggestions to their customers. Learn how to get started. Banking, financial services and insurance companies deal with an enormous amount of transactional data, […]