Entries by Ingrid Finnson


What Insurance Professionals Say about Blockchain

Blockchain is poised to rewrite the rules of competition in the insurance industry by streamlining operations, enabling data to be shared seamlessly with external stakeholders, and disrupting traditional business models and intermediaries. Here, we’ve gathered key findings from the report Blockchain in Insurance: Risk Not, Reap Not, a report based on a global survey with […]


8 Strategic Imperatives Insurance Companies should Consider

The insurance industry is at crossroads. On basis of the report Insurance at the Intersection, we’ve compiled eight strategic imperatives insurers need to consider in response to the challenging and rapidly changing business environment. Insurers must move from “doing” digital to “being” digital. Most insurers’ approaches to going digital have amounted to a digital veneer […]

Gamification for Insurers: A Practitioner’s Perspective

Gamification has already helped insurers improve customer engagement and employee collaboration. Today, using a well-designed prioritization model and best practices, carriers can apply gamification to boost the performance of sales, marketing, and the brand. Like most emerging technology trends, gamification was introduced with a lot of hype, and was until recently a favorite topic of […]


Blockchain: A Potential Game-Changer for Life Insurance

In a world in search of more open, trusted and secure IT systems, all eyes are on blockchain. Through its distributed ledger, smart contracts and non-repudiation capabilities it acts as a shared infrastructure that can transform multiple processes across the insurance value chain. Here’s how. Blockchain was highlighted in the 2016 World Economic Forum’s report […]